Sale Policies

At Ann Handicraft, we are committed to providing a transparent purchasing process and professional services for our 3D pop-up card import partners worldwide.

Multi-Channel Ordering Process

We flexibly receive information and process orders through our official channels:

• Official Email, WhatsApp, and Fanpage Messenger.

• Direct ordering system on our Website.

• Our official store on the Alibaba platform.

Payment & Deposit Policies

• Pricing: All quotations are based on FOB terms (Free On Board at the designated port or airport in Vietnam).

• Payment Methods: We accept popular international payment methods:

  • Bank Transfer (T/T).

  • PayPal (Typically applicable for sample orders or small quantities).

  • Western Union.

  • Other secure payment gateways as mutually agreed upon by both parties.

• Deposit Terms: A deposit of 30% - 50% of the total order value is required to confirm production. The remaining balance must be paid prior to shipment (unless otherwise specified in the contract).

Direct Customer Support

For any inquiries regarding orders, production processes, or complaints, please contact us directly via:

• Hotline/Zalo/WhatsApp: +84 983 459 910

• Email: contact@annhandicraft.com.vn | sale@anngreetings.com